Privacy Policy

Last updated: February 2026

1. Who we are

Safely Health Inc. ("Safely," "we," "us") operates Safely and related services. We are committed to protecting your personal data in accordance with applicable data protection regulations, including the GDPR.

2. What we collect

We collect the minimum data needed to provide our services:

Effective Date: February 2026

• Quote data: Age, plan selection, add-ons, and email address when you request a personalized quote.
• Account data: Name, email, date of birth, nationality, and payment information when you sign up.
• Claims data: Medical documentation, receipts, and provider information submitted with claims.
• Technical data: IP address, browser type, and anonymized usage analytics to improve our service.

3. How we use your data

• To provide, manage, and improve our insurance services
• To process claims and communicate with healthcare providers
• To send you important policy updates and service notifications
• To comply with legal and regulatory obligations

We do not sell your personal data to third parties. Ever.

4. Data sharing

We share data only when necessary:

• Insurance partners: Underwriters and reinsurers who back your policy
• Healthcare providers: When processing direct billing for hospital stays
• Legal compliance: When required by applicable law or regulation

5. Data security

We use industry-standard encryption (TLS 1.3) for all data in transit and AES-256 encryption for data at rest. Access to personal data is strictly limited to authorized personnel on a need-to-know basis.

6. Your rights

You have the right to access, correct, delete, or export your personal data at any time. You can also withdraw consent for optional data processing. To exercise any of these rights, contact hello@getsafely.app.

7. Cookies

We use essential cookies only, no tracking cookies, no advertising pixels, no third-party analytics that follow you around the internet. We use privacy-friendly, anonymous analytics to understand how our site is used.

8. Data retention

We retain your data for the duration of your policy plus any legally required retention periods (typically 10 years for insurance records). Quote data from non-customers is deleted after 12 months.

9. Contact

For privacy-related questions: hello@getsafely.app